Are most of your business problems self-inflicted? One of the most common objections I hear from prospective clients when I discuss an...

Are you focused on your work at the expense of the reason you're doing it? Last spring I was in a boutique hotel in a beautiful backwater...

Speed should be seamless. Electric vehicles don't have gears. Smooth, seamless acceleration and braking is the new normal. At work, too...

When ordering processes go wrong. I recently experienced the following as a customer: I made an enquiry about a product and was quoted a...